1) What is the reason you have not used us (yet)?

    With your plans on hold or changed, do any of the following apply? (you can select multiple)

    With not having made a decision, do any of the following apply? (you can select multiple)

    In deciding to go direct with a bank, what was the reason for that? (you can select multiple)

    In deciding to go with another broker, what was the reason for that? (you can select multiple)