1) What is the reason you have not used us (yet)? My plans are on hold / changedI just haven't decided how to move forward yetI went direct with a bankI used another brokerOther
[group group-Changed-Plans clear_on_hide] With your plans on hold or changed, do any of the following apply? (you can select multiple) The market is getting too expensiveI am going to save for a bit longerToo worried about interest ratesOther [group group-Changed-Plans-Other clear_on_hide] Tell me more? [/group] [/group]
[group group-Not-Decided clear_on_hide] With not having made a decision, do any of the following apply? (you can select multiple) I plan to revisit sometime in the futureI don't feel I understand the process and options enoughLife is too busy right nowOther [group group-Not-Decided-Other clear_on_hide] Tell me more? [/group] [/group]
[group group-Bank-Direct clear_on_hide] In deciding to go direct with a bank, what was the reason for that? (you can select multiple) It seemed easierIt seemed cheaperI got a better dealIt seemed quickerMy options were better explainedI already had a relationship with the bankOther [group group-Bank-Direct-More clear_on_hide] Tell me more? [/group] [/group]
[group group-Another-Broker clear_on_hide] In deciding to go with another broker, what was the reason for that? (you can select multiple) He/She had a better processHe/She presented a better/cheaper solutionHe/She was closer byMy options were better explainedI already had a relationship with that brokerOther [group group-Another-Broker-Other clear_on_hide] Tell me more? [/group] [/group]
[group group-Other clear_on_hide] Tell me more? [/group]
2) Thank you for taking the time to help us understand where to improve. Any final thoughts, comments or feedback?